Call (380) 276-3237

Privacy Policy

PRIVACY POLICY

Updated September 5, 2026

This Privacy Policy governs the manner in which Able Roof collects, uses, maintains and discloses information collected from users (each, a “User”) of the AbleRoof.site website (“Site”). This privacy policy applies to the Site and all products and services offered by Able Roof.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, or phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Able Roof may collect and use Users personal information for the following purposes:

TO SCHEDULE AN APPOINTMENT FOR AN ESTIMATE

Information you provide helps us respond to your request to schedule an appointment so that you may receive an estimate for our services.

TO IMPROVE CUSTOMER SERVICE

Information you provide helps us respond to your customer service requests and support needs more efficiently and effectively.

TO IMPROVE OUR SITE

We may use feedback you provide to improve our products and services.

TO RUN A PROMOTION, CONTEST, SURVEY OR OTHER SITE FEATURE

To send Users information they agreed to receive about topics we think will be of interest to them.

TO SEND PERIODIC EMAILS

We may use the email address to respond to Users’ inquiries, questions, and/or other requests.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

ADVERTISING

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

ADVANCED ADVERTISING & CRM INTEGRATION

We use advanced marketing technologies to provide a more relevant experience and to measure the effectiveness of our services. This includes the use of ServiceTitan Ads Optimizer, Salesforce, and Customer Match (Google, Meta, LinkedIn).

Targeting & Audience Modeling: We may use personal information from our records—such as hashed email addresses, phone numbers, and service history—to reach you with relevant offers or to identify new potential customers with similar needs (“Lookalike Audiences”).

Data Hashing: Before any personal information is shared with advertising platforms, it is “hashed”—a security process that scrambles your data into a unique code that cannot be read as plain text.

Suppression Lists: We use your data to ensure you do not see irrelevant “new customer” advertisements if you are already an active client.

 

CONVERSION TRACKING & REVENUE ATTRIBUTION

To optimize our business operations, we securely share “job-outcome signals” from our internal systems with our advertising partners.

Offline Conversion Tracking: We link online interactions (like an ad click) with offline outcomes (like a signed contract or completed roofing job) using tools such as Meta Conversions API (CAPI).

Value-Based Bidding: We may pass back transaction values from completed jobs to help advertising algorithms focus our budget on the services our community values most.

Server-to-Server Data: We utilize server-side tracking to ensure data accuracy across all your devices while bypassing browser-based tracking limitations.

 

OFFLINE MARKETING & DIRECT MAIL

For our physical mailing campaigns, such as Every Door Direct Mail (EDDM), we may share geographic service addresses with trusted partners. We perform Matchback Analysison these campaigns to evaluate their effectiveness against our internal sales records. All such partners are bound by strict Non-Disclosure Agreements (NDAs).

 

YOUR DATA CHOICES & OPT-OUT

You have the right to control how your data is used for marketing:

Direct Opt-Out: To be excluded from our manual or automated audience uploads and CRM-syncs, please contact us at (380) 276-3237 or [email protected].

Platform Settings: You can manage your ad preferences directly within your personal Google, Meta, or LinkedIn account settings.

Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

 

MOBILE MESSAGING & DATA PRIVACY

Able Roofing values your privacy. We provide a clear assurance that consumers’ mobile messaging opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

How Data is Used: We use your information to facilitate communication regarding your exteriors projects and to optimize our advertising performance (such as through Service Titan Ads Optimizer or Google Enhanced Conversions for Leads). This involves using hashed, de-identified data to measure the effectiveness of our marketing.

Opt-out Instructions: You have the right to opt out of messaging campaigns at any time to maintain your consent. To stop receiving future communications, you can opt out by texting STOP. Upon receipt of your STOP request, we will send you a confirmation message and no further messages will be sent. For assistance, text HELP or email [email protected].

CHANGES TO THIS PRIVACY POLICY

Able Roof has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Able Roof (380) 276-3237 AbleRoof.site

MOBILE TERMS&CONDITIONS

Updated September 5, 2026

ABLE ROOF PRODUCTION ALERTS

Receive production alerts from Able Roof through your mobile device. Text SMILE to 83600 to receive alerts about new products, programs and promotions. 6 messages per month. Message and data rates may apply.

By opting in to this service, you consent to receive mobile text alerts using an automatic telephone dialing system. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.

By signing up, you are confirming you are over the age of 13.

STOP INFORMATION

Text STOP to 83600 to stop receiving SMS messages from Able Roof (you will receive a confirmation text).

HELP INFORMATION

For additional information, text HELP to 83600 or contact 888-978-2356.

SUPPORTED CARRIERS ARE:

AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Carolina West Wireless, Cellcom, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Cincinnati Bell Wireless, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, iWireless, Mobi PCS (Coral Wireless LLC), Mosaic, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Peoples Wireless, Pioneer, Plateau, Revol Wireless, Rina – Custer, Rina – All West, Rina – Cambridge Telecom Coop, Rina – Eagle Valley Comm, Rina – Farmers Mutual Telephone Co, Rina – Nucla Nutria Telephone Co, Rina – Silver Star, Rina – South Central Comm, Rina – Syringa, Rina – UBET, Rina – Manti, South Canaan / CellularOne of NEPA, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush.

T-Mobile® is not liable for delayed or undelivered messages.

We take your privacy seriously. Please review our privacy policy for additional information.

Able Roofing  Mobile Messaging Terms & Conditions

By opting into mobile messaging from Able Roofing (“Company”), you agree to these Terms and Conditions.

Program Description: Able Roofing may send text messages to your mobile device regarding your service requests, appointment confirmations, job status updates, and occasional promotional offers or reminders.

Message Frequency: Message frequency may vary depending on your interaction with us.

Cost: Message and data rates may apply. Check with your mobile carrier for details on your texting plan.

Support: Reply Help for support or email [email protected] for assistance.

Opt-Out: You may unsubscribe from further messages at any time. Text STOP to unsubscribe from any further messages. Upon texting STOP, you will receive a one-time confirmation text, and no further messages will be sent to your device unless you re-initiate contact.

Data Privacy: Your mobile opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes. We may share data with our service providers who assist us in delivering our services to you.

©2025 Able Roofing, LLC. A Crane Renovation Group Company. All rights reserved.